Computer supported cooperative work (CSCW) is the academic area and research community that studies software for and the impact of technology on groups, teams and organisations. It is largely a sub-field of HCI, but it also intersects with other areas such as management science. Methods such as ethnography and participatory design are used across HCI, but are especially important within CSCW.
CSCW has a strong social science perspective, but is also concerned with software that is focused on teams and organisations, such as communication, workflows and shared documents. This kind of software in often refered to as groupware.
Used in Chap. 1: pages 6, 7; Chap. 7: page 105
Also known as: CSCW
Used in glossary entries: participatory design
Links:
eusset.eu: The EUSSET Conference on Computer-Supported Cooperative Work (ECSCW) (Also known as the European conference on CSCW)- ACM Digital Library: The ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW) – runs on alternatuve years to ECSCW
- eusset.eu: EUSSET home page – the European Society for Socially Embedded Technologies, the organisers of ECSCW, the Journal of CSCW and other events.